BOOK AUDIT

TRANSPARENCY

FREQUENTLY
ASKED QUESTIONS

PROCUREMENT & SHIPPING

Do you ship internationally?

Yes, DALENS FURNITURES provides white-glove international shipping. Each piece is crated in museum-grade packaging to ensure the safety of the hardwood during transit across the Swahili coast or overseas.

What is the lead time for custom pieces?

Our standard creation cycle is 8-12 weeks. This includes wood seasoning, handcrafted assembly, and multi-stage finishing in our Mpeketoni facility.

MATERIALS & SUSTAINABILITY

Where do you source your hardwood?

All our timber is sustainably sourced from regulated Kenyan forestry. We primarily use Mahogany, Teak, and Mango wood that has been air-dried for at least 24 months to prevent warping in humid coastal environments.

Can I request a custom wood species?

Strictly speaking, we only work with wood that we have personally vetted for structural integrity and sustainability. If you have a specific species in mind, our lead designer will conduct a suitability audit.